FAQs

Do any of your products contain nuts?

There are no nuts in any of our Onken yogurts that are sold here in the UK. The factory where our lovely yogurt is made does also make nut flavoured yogurts that are sold in Germany but the factory has a full nut and allergen control policy in place. For example, the hazelnut yogurt will be the last batch produced on a production run and then all equipment will then be fully cleaned to elimate the possibility of cross contamination once the run has finished.

Our 500g/ 450g Natural, Fruit and Wholegrain ranges and 1kg Natural smooth contain no artificial flavourings, colours or preservatives and were working on the rest of our 1kg range to remove them.

Onken products should not be frozen as once the product is defrosted it will not return to its original state.

You can enjoy all the Onken goodness of our Natural and Fat Free Biopots but unfortunately our Wholegrain BIOPOTs will be off the menu.

Bacteria isn't always bad – honest. Onken Biopot contains 2 Live Bio cultures - Lactobacillus acidophilus, Bifidobacterium longum and 1 live culture - Streptococcus thermophilus, which helps give it a mild, fresh, creamy taste. We go live at Onken by warming the milk at a crucial point then adding cultures to ferment the lactose (milk sugar). The yogurt isn't pasteurized again, so the cultures survive – and that's why it's called ‘live'.

Onken yogurt is widely available in the United Kingdom and Republic of Ireland. View our Stockists page for more information.

Please note that if, for example, Wholegrain Strawberry is mentioned as being listed in Tesco but you cannot find it in your local store, it’s probably is available in other Tesco stores. Simply ask your store’s Dairy Manager to order it in for you - it will be on his computer system.

Yes, as all our Onken products are made with pasteurised milk

Yes, as all our Onken products are suitable for vegetarians.

Absolutely, always. We do not pass on your information to third parties.

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Please get in touch using the Contact Us form. Alternatively, you can write to us at Onken, 13 Blades Court, Deodar Road, Putney, London SW15 2NU

Sorry you haven’t been able to find the answer to your query so far. Please send us your question using the Contact Us form. Alternatively, you can write to us at Onken, 13 Blades Court, Deodar Road, Putney, London SW15 2NU

Emmi UK Limited have recently taken ownership of the Onken brand from previous owner, Dr. Oetker International